Enterprise Solutions Need Enterprise Caliber Support


We turned the industry on its head in 2010 when we reinvented the support model to give clients on demand access to our entire team of experts backed by the unbeatable SLAs and forever eliminate the burden of supporting Project Server.

That’s why 90% of our clients today leverage our support packages year after year to secure access to our reliable and personable team of experts for anything and everything Project Server, Project Online, and SharePoint.

Real support when you need it most, by people who are fun to work with and passionate in exceeding your expectations. We welcome the opportunity to be a part of your team and are excited about working with you. Don’t believe us? Check out our video:


Take our Support for a Test Drive

With our per incident support packages, you can get the help you need fast. Give us a chance to prove ourselves, and we guarantee you won’t EVER go anywhere else for support again.


Optimize Your Experience

The Microsoft PPM experts at EPMA can help you maximize the investment you’ve already made in your PPM solution, and bring it to its full potential.


  • Blocks of hours or per incident Support plan options
  • Access previous tickets for detailed issue, cause, and resolution information.
  • Average response: 30 minutes
  • Average resolution: < 3 hours
  • Phone, email, or chat
  • Screen sharing
  • Keep up-to-date with the latest recommended updates and hot fixes

Customize Your Support Plan

From 24x7 to 30 minute response times, we offer flexible plan options to fit your needs and budget, you are out of excuses. Contact us today to receive your custom quote.